Dear John, I wanted to thank you for all your support on our 2015 Pinnacle Club event at Grand Velas this April. I knew when we met you on the site visit that you “got” what we were looking for – a high end, high service and seamless corporate incentive. From the beginning your proposal was clean and easy to navigate, which continued through all our changes and adds as the program grew! I threw you many curveballs and you were fast to respond and made it all happen! While you were my point person for the majority of the event, I cannot tell you enough how wonderful your onsite team was at the hotel and on the tours. They merged right in with our team and were on top of every detail. From advancing buses, being sure the towels were delivered for activities, assisting guests with directions and booking additional tours….they did it all and with a smile day in and out! This was the first year I worked with you in Mexico and have used many DMC’s in the past…I will for sure be using you and CEO Mexico again as well as to refer you when at all possible! Thank you again for everything and I look forward to partnering with you again on another great event!
John is our go-to guy in Cancun and the Riviera Maya. We have worked with him exclusively since 2006 on numerous programs including groups of 1,000 plus. John just gets it; extremely responsive, very personable and completely trustworthy. Ivan, who is in charge of group operations, is amazing to work with and is always completely aware of our program needs. The entire team is professional and fun to work with, the transportation equipment top-notch, and the service supurb!
The staff at AIMIA have worked with John and his team for many years… even when he was at Palace Resorts and we continue to work with him today. The service and staff is first class, dependable and cost efficient. I can call on John and his team for any request and they deliver time and time again. I would recommend CEO to anyone looking to do a program in the Cancun or Mayan Riviera area.
We became a fan of John and the team at CEO more than a decade ago and have used them ever since. They are so reliable and consistant. John is super responsive in the planning phase and you can always count on seeing him during your program. It is evident that he and his team appreciates the business and they are dedicated to service.
Querido John: Quería agradecerte por todo tu apoyo en nuestro evento Pinnacle Club 2015 en Grand Velas este abril. Cuando nos encontramos de visita, supe que tenías lo que estábamos buscando: un servicio de alta calidad e incentivos corporativos sin interrupciones. Desde el principio, tu propuesta fue clara y fácil de manejar, la cual continuó a través de todos nuestros cambios y se acoplo a medida que el programa creció. ¡Tuve muchos cambios drásticos y fuiste rápido para responder e hiciste que todo sucediera! Si bien fuiste mi persona clave durante la mayoría del evento, no puedo decirte lo maravilloso que fue su equipo en el hotel y en los tours. Se unieron con nuestro equipo y estuvieron al tanto de cada detalle. Desde el préstamo de los autobuses, asegurándose de que las toallas se entregaran para las actividades, ayudando a los huéspedes con las indicaciones y reservando recorridos adicionales... ¡lo hicieron todo con una sonrisa! Este fue el primer año que trabajé con ustedes en México y he usado muchos DMC en el pasado... ¡con certeza los volveré a contactar y recomendaré cuando sea posible! ¡Gracias de nuevo por todo y espero volver a asociarme con ustedes en otro gran evento!